Our departments
Six departments make up the business. Each page shows the purpose, the people, the measures that matter and the systems the team works in.
Fitness Centre
Runs the gym floor, group fitness studio and personal training at the leisure centre. Owns pre-exercise screening, program inductions, instructor quality, equipment safety checks and the member experience from the first visit to renewal, including programs for older adults and adolescents.
Aquatic Centre
Runs the 50 metre pool, learn-to-swim pool and hydrotherapy pool, the lifeguard team, swimming lessons, squads and school programs. Owns the supervision plan, rescue readiness, water quality testing on the deck and the safety of every child in the water.
Outdoor Recreation
Plans and leads bushwalking, camping, canoeing and outdoor education journeys from the Summit Outdoor Base for schools, groups and the public. Owns activity risk assessments, trip plans, weather decisions, remote first aid, equipment and minimal impact practice in the Otway Ranges.
Community Sport and Coaching
Runs the sport hub's competitions, coaching programs, school holiday programs and club partnerships, and develops community coaches and volunteers. Owns child safety in sport programs, competition integrity, participation growth and the events calendar across all three sites.
Facilities and Plant
Maintains the buildings, pool plant, gym equipment, stadium surfaces, grounds and vehicles at all three sites. Owns pool plant operation and chemical dosing, preventive maintenance, cleaning standards, contractor management and the equipment and maintenance register.
Customer Service, Safety and Compliance
Runs reception, memberships and bookings at every site and coordinates safety, child safety, emergency planning, incident review and compliance across the organisation. Owns the incident register, the Working with Children Check register, emergency drills and complaint handling.