Simulated workplaceCAQA Summit Sport and Recreation is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
SISCAQA SummitSimulated workplace
Simulated workplace
Department

Fitness Centre

Runs the gym floor, group fitness studio and personal training at the leisure centre. Owns pre-exercise screening, program inductions, instructor quality, equipment safety checks and the member experience from the first visit to renewal, including programs for older adults and adolescents.

Fitness Manager26 staff
Home/Departments/Fitness Centre
Responsibilities

What the team is accountable for

  • Screen every new member before their first session
  • Deliver gym inductions and personalised programs
  • Plan and instruct group fitness classes to the timetable
  • Check gym equipment daily and report faults
  • Supervise the gym floor and respond to incidents
Performance measures

How we know it is working

100%
Members screened before first session
61%
Member retention at 12 months
74%
Class attendance against capacity
People

Who works here

JT

Jake Thornton

Fitness Manager

Runs the gym floor, group fitness timetable and personal training team, and has led the fitness centre since the studio expansion in 2021.

OB

Ollie Baxter

Senior Personal Trainer

Delivers screenings, inductions and personalised programs, specialising in older adult and adolescent clients, and mentors new trainers on the floor.